This section explains how to download log files directly from the DeltaQuad Evo via USB.
If the cloud service of Auterion Suite is unavailable, the log files can be downloaded directly from the DeltaQuad Evo via USB.
For this, you will need:
A USB-A to USB-C cable
A USB-A to USB-C adapter (provided with the DeltaQuad Evo)
The DeltaQuad Evo with a flight battery
A laptop
Remove the hatch of the DeltaQuad Evo. Above the avionics bay, where the hatch's closing mechanism and the LCD are located, you will find a USB socket.
Install the USB-A to USB-C adapter, which is included in your vehicle's accessories. In some cases, it may already be plugged into the USB socket.
Connect the USB cable to the USB-C connector.
Connect the other end of the cable to your laptop.
Power on the laptop.
Power on the DeltaQuad Evo.
Power on the DeltaQuad Evo only after connecting the USB cable to both, the vehicle and the laptop.
On the laptop open Auterion Mission Control (AMC). After a few seconds, AMC connects to the vehicle. Switch to Advanced Mode by clicking the Auterion Menu icon in the upper left corner of the screen five times.
If AMC does not connect to the vehicle after following the steps above, please try using a different USB cable.
Click the Auterion Menu icon and select the Analyze tool.
Under the first tab, Log Download, you can download and erase log files from the vehicle. If no log files are available, click on Refresh. Select a log file or a batch of log files, you wish to download and click on Download.
A window will open prompting you to select a folder on your computer to store the log file. Choose a location and click Select Folder.
AMC will indicate a successful download by displaying Downloaded under Status.
You can find the log file in the storage location of your choice. For a log analysis please share the log file with the DeltaQuad support team [email protected].
This section explains how to download log files using the Ground Control Station (GCS).
Power on the DeltaQuad Evo
Assemble and turn on the GCS
Wait until the connection between the vehicle and the GCS is established
Open Auterion Mission Control (AMC) and switch to Advanced Mode by clicking the Auterion Menu icon in the upper left corner of the screen five times.
Click the Auterion Menu icon and select the Analyze tool.
Under the first tab, Log Download, you can download and erase log files from the vehicle. If no log files are available, click on Refresh. Select a log file or a batch of log files, you wish to download and click on Download.
A window will open prompting you to select a folder on your computer to store the log file. Choose a location and click Select Folder.
AMC will indicate a successful download by displaying Downloaded under Status.
You can find the log file in the storage location of your choice. For a log analysis please share the log file with the DeltaQuad support team [email protected].
This chapter discusses flight logs and outlines three methods for retrieving log files from the DeltaQuad Evo.
The DeltaQuad Evo records onboard logs containing extensive information about each flight.
These logs serve multiple purposes, including flight performance analysis and troubleshooting. By examining them, you can assess the drone’s operational efficiency, identify potential issues, and make data-driven decisions to enhance future flights. The following three sections discuss how to retrieve the log files.
Basic telemetry logging in AMC is enabled by default. To disable it, open AMC, go to AMC Menu -> Settings -> General. Under Telemetry Logs from Vehicle disable Save log after each flight.
On the DeltaQuad Evo TAC/TAC+, more detailed logging on the flight controller is set by default to log without location data and is not encrypted. To turn this logging off or to set it to also log location-related data AMC must run in Advanced Mode (click 5 times on the AMC Menu to get the option).
Go to AMC Menu -> Advanced -> Storage while AMC is connected to the vehicle. Note that this setting persists through vehicle reboots.
Log Location Data can be set to Enabled, Disabled, and Only Local Position.
Warranty claims will only be considered valid and processed if accompanied by the relevant log files documenting the incident in question. Failure to provide the necessary log files may result in the denial of the warranty claim. By submitting a warranty request, you acknowledge and agree that the presence of log files is a mandatory requirement for warranty evaluation and potential fulfillment.
This section will discuss how to share log files via Auterion Suite.
The DeltaQuad Evo records onboard logs that contain vast amounts of information regarding the flights. These onboard logs will be uploaded to Auterion Suite through cloud connectivity. The log files can be reviewed and shared via Auterion Suite if the following criteria are met:
Registered Auterion Suite account
Vehicle must be activated in Auterion Suite
Vehicle is connected to the cloud
For registering an Auterion Suite account and vehicle activation, please read here.
Log in to your Auterion Suite account and navigate to Fleet Management -> Vehicles on the left side of the screen.
Select the vehicle you want to download a log file from.
On the Vehicle Summary page, all registered flights are listed. Scroll down and select the flight from which you want to access the log file.
On the Flight details page, you can access the log analytics by clicking the button on the right side of the screen.
To share a log file with DeltaQuad for analysis, please enable the option Share with Manufacturer.
A message window will pop up, where you can leave your email address and a message. Fill in the form and click on Share.
After you share the log files with DeltaQuad, the support team will review them and provide you with an analysis.
